Typically, the refund process can take hours to days, depending on how quickly support requests are processed. With the Smart Refunder plugin, customers can get instant refunds if store owners opt-in and the payment gateway supports it. If instant refunds are not available, store owners can process refund requests manually. They can also issue cash refunds or store credits as well as review order and pricing details. Customers can request full or partial refunds.
- Refunds on digital/downloadable products
- Refunds on physical products
- Cash refunds or coupons