With the Help Scout plugin, you can connect your online store to a Help Scout mailbox. This lets your customers request assistance with orders and allows you to respond quickly. You can also view a list of active Help Scout tickets.
This plugin allows you to manage relevant conversations with your customers. In addition to this plugin, you have to subscribe to a Helpscout monthly plan. Visit Helpscout.com for more information.
- Quickly start a new conversation related to an order
- View a list of active conversations, directly on your “My Account” screen
- Start a new conversation when viewing an order in the WordPress admin
- Start a new conversation from a blog post comment directly from the WordPress admin